By using this website you agree to the terms and conditions that are displayed on this page. Please review these terms and conditions as upon entering www.suzannedikker.com constitutes your agreement to follow and abide by these terms. 

General


Payment

Suzanne Dikker accepts payment through PayPal. PayPal allows secure payment from your bank account or PayPal credit. Please note that your registered PayPal address must match your requested shipping address.

Please contact for payment through bank transfer.

Suzanne Dikker remains the full owner of all delivered products until the payment and other due amounts are fully complied.


Please note that local charges (customs duty, sales tax) can occur, depending on your region and local customs duties. These charges are at costumers expense.

Local taxes


Shipping

As soon as your order is dispatched, you will receive a shipping confirmation by e-mail.

We strive to dispatch your order within 5 working days after receipt of payment. For urgent orders or questions, please contact.

Please note that Suzanne Dikker is unable to be held liable for loss or damage of your package once it has been dispatched.


Suzanne Dikker currently ships exclusively within The Netherlands. Please contact for shipping options to other countries.

The following shipping costs will be added to your order:

DHL Standaard - within The Netherlands
Parcel: € 8,75 (incl. 21% BTW)

Shipping costs


Return policy

Please contact for return and refund options.

Generally, products can be returned within 14 days after delivery date provided that:

  • The product is to be returned in the same condition as when received

  • Shipping costs are at costumers own expense

  • Products must be sent back with tracking code

  • The payment (purchase without original shipping costs) will be refunded within 7 days after reception of the package

Return address will be provided by e-mail.

When returning an item, please enclose matching invoice including your name and address. Please provide the tracking number upon shipping your return.


Suzanne Dikker respects the privacy of all users of this site and ensure that the personal information you provide is treated confidentially. We use your information to process orders as quickly and easily as possible. Other than that, we will only use personal information with your consent. We will not sell your information. We will only share your personal information with third parties that are involved in processing your order.

We use the collected data from our clients for the following services: If you place an order, we need your name, email address, shipping address and payment details to process your order.

Privacy


All photos and images visible on suzannedikker.com are protected by copyright. Without written permission of Suzanne Dikker, the images and photos may not be published or distributed.

Copyright